EmberEmber Help Center
Find answers, step-by-step guides, and detailed explanations of every feature inside the Ember app.
Accounts & sign-in
Learn how to create your Ember account, sign in, manage passwords, and sign out.
Read guideEncryption & passphrase
Learn how end-to-end encryption works in Ember and how to manage your passphrase and backups.
Read guideAdding & managing contacts
Learn how to add, edit, customize, search, and delete contacts in your personal CRM.
Read guideCustomizing a contact's page
Learn how to rearrange blocks, toggle visibility, and customize the layout of your contact pages.
Read guideWeather
Learn how to set weather addresses for your contacts and customize temperature units.
Read guideBirth charts & compatibility
Learn how to generate birth charts, view planetary positions, and analyze relationship compatibility using astrology in Ember.
Read guideInner Circle, circles & groups
Learn how to group contacts by closeness using circles, manage your Inner Circle, and log meetings with groups.
Read guideReminders & notifications
Learn how to set up birthdays, anniversaries, voice reminders, notifications, and AI reminders.
Read guideThe Keeper AI assistant
Learn how to chat with Keeper, configure assistant tones, utilize voice inputs, and review AI suggestions.
Read guideConnect Ember to AI assistants
Connect Ember to ChatGPT and Claude so an AI assistant can help answer questions about your relationship network and manage your CRM.
Read guideInteractions, transactions & stats
Learn how to log calls and meetings, track debts and transactions, and view relationship health analytics in Ember.
Read guidePlans, Ember Points & billing
Compare Free, Pro, and Ultra subscription plans, manage billing, and understand the Ember Points currency limits.
Read guideRedeem a promotion code
Enter a promo code in Ember to unlock Pro or Ultra, and fix the most common reasons a code will not apply.
Read guideHome & lock screen widgets
Learn how to pin contacts to your iOS and Android home screen widgets, configure displayed details, and enable lock screen widgets.
Read guideAppearance & language
Customize theme styles, accent colors, text sizes, and configure your preferred language from 23 options.
Read guideData, backup & sync
Learn how to export backups, restore data from files, sync across multiple devices, and delete your account.
Read guideSharing a contact (QR code & link)
Learn how to share a contact with someone via a QR code or a link with an unlock code, and how to receive a contact someone shared with you.
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